21+ only · mobile tools · helplines

Mobile responsible gambling at KAYU.

Mobile benchmarks mean nothing if the tapping stops being fun. KAYU publishes mobile responsible-play tools the same way it publishes RTP: dated, specific, first-class. DOH Lusog-Isip 1553 is a 24/7 call line for mental health — separate from gambling — surfaced in the mobile app.

Mobile player-side tools

Five mobile controls every Filipino player can self-apply.

Mobile deposit limits

Daily, weekly, monthly mobile caps. Lowering takes effect immediately. Raising takes 24h + mobile confirmation.

Mobile session timers

Set a mobile stop-time when you tap in. The mobile app forces a break at the limit.

Mobile reality checks

Hourly in-app mobile snapshot of total mobile wagered, mobile won, mobile session duration.

Mobile cool-off pauses

24h / 7d / 30d mobile hard-stop. Mobile account cannot accept deposits or stakes.

Mobile self-exclusion

Permanent mobile close. Records sync to the PAGCOR central mobile registry within 24h.

Helplines · 24/7

Help is a mobile call away, in Filipino or English.

DOH Lusog-Isip · 1553

Department of Health mobile mental-health crisis line. Filipino or English. Free from Globe, Smart, Sun, Dito mobile networks.

NCMH Mobile Crisis · 0966 351 4518

National Center for Mental Health mobile line. 24/7. Includes gambling-adjacent mobile distress.

In Touch Community · (02) 8893 7603

Manila-based mobile crisis line.

PAGCOR Help Desk · (02) 8522 0299

Mobile operator-level complaints, mobile self-exclusion escalations, KYC disputes.

PAGCOR mobile sync

Mobile self-exclusion reaches every PH mobile operator.

PAGCOR maintains a central mobile self-exclusion list shared across licensed Philippine mobile operators. Once you mobile-self-exclude on KAYU, the record syncs to the central registry within 24 hours — other PAGCOR-licensed mobile sites will also decline new mobile deposits during the exclusion window. This is the most effective single mobile intervention we can offer.